Overview

HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

Features

Provides 4-hour response for HP hardware.

- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.

Specifications

Care Pack type
Electronic

Coverage period (month)
48

UNSPSC code
81111814

HP Care Pack provides coverage from the hardware purchase date.