HP 5 year Active Care Next Business Day Resp Onsite w/Defective Media Retention WS HW Supp
- Brand: HP
- Category:
- SKU: U22K8E
- EAN:
5 year Active Care Next Business Day Resp Onsite w/Defective Media Retention WS HW Supp
Offer details
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Reasons To Buy
Fast response times
Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
Quickly resolve device issues for users
Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
Description
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]
Specifications
Features | |
---|---|
Number of years | 5 year(s) |
Type | On-site |
Response time | 9 h |
On-site support | Yes |
Service type | Next Business Day |
Supplier features | |
Warranty type | S |
Warranty coverage | In warranty |
Support type | Active Care |
Service method | Onsite and Predictive Support |
Response time | Next business day response |
Place of service | Remote and Onsite |
Duration | 5 years |
Coverage period | 60 month(s) |
Coverage details | Standard workdays - 9 hours |
Care Pack type | Electronic |
Additional support option | Defective media retention |