HP 4y Active Care Next Business Day Response Onsite w/Protect and Trace (models 2021+) NB HW Supp
- Brand: HP
- Category:
- SKU: U54C5E
- EAN:
Offer details
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Reasons To Buy
Fast response times
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Description
Specifications
Features | |
---|---|
Number of years | 4 year(s) |
Type | On-site |
Service time (hours x days) | 9x5 |
On-site support | Yes |
Service type | Next Business Day |
Supplier features | |
Warranty type | S |
Warranty coverage | In warranty |
Support type | Bundled Support |
Service method | Onsite and Predictive - Protect Support |
Response time | Next business day response |
Place of service | Remote and Onsite |
Duration | 4 years |
Coverage period | 48 month(s) |
Coverage details | Standard workdays - 9 hours |
Care Pack type | Electronic |
Additional support option | Wolf Protect and Trace |