HP 4 year Active Care Next Business Day Resp Onsite w/Defective MediaRetention WS HW Supp

4 year Active Care Next Business Day Resp Onsite w/Defective MediaRetention WS HW Supp

Trade Prices

Distributor Product SKU Stock Updated Price
Ingram Micro 4Y ACTIVE CARE NBD ONS DMR WS CE01227 Register free see stock
Westcoast HP 4Y ACTIVE CARE NBD ONS DMR WS HW U22KFE

Related Products

Reasons To Buy

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

Description

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Specifications

Features
Number of years4 year(s)
TypeOn-site
Response time9 h
On-site supportYes
Service typeNext Business Day
Supplier features
Warranty typeS
Warranty coverageIn warranty
Support typeActive Care
Service methodOnsite and Predictive Support
Response timeNext business day response
Place of serviceRemote and Onsite
Duration4 years
Coverage period48 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic
Additional support optionDefective media retention