Offer details
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Reasons To Buy
Freight costs paid by HP
HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.
Cost-effective, reliable solution
A convenient and cost-effective alternative to onsite support, HP Hardware Next Business Day Exchange Service provides a fast and reliable service exchange for eligible products.
Get a replacement unit the next business day
HP provides quick replacement of your failed hardware unit the day after it goes down, if the problem can't be resolved remotely.
Description
When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day[1] – along with a prepaid waybill to ship back your defective unit.
Specifications
Features | |
---|---|
Number of years | 3 year(s) |
HP segment | Business, Enterprise |
Supplier features | |
Warranty type | S |
Warranty coverage | In warranty |
Support type | Exchange |
Service method | Advanced unit exchange |
Response time | Next business day response |
Place of service | Offsite |
Logistics options | Courier shipment and defective return |
Duration | 3 years |
Coverage period | 36 month(s) |
Coverage details | Standard workdays - 9 hours |
Care Pack type | Electronic - For 1 year base warranty hardware |