Offer details
Related Products
Reasons To Buy
Fast exchange service made easy
We're ready to ship a replacement if needed. You'll get it the next business day<sup>[1]</sup> so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.
Easy, no cost shipping
No need to worry about shipping costs - we have it covered for you.
Help is on the line
Take advantage of our expert support specialists ready to provide remote assistance.
Description
HP Hardware Support Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and on which customers may easily restore data from backup files, HP Hardware Support Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
- Remote problem diagnosis and technical telephone support;
- Hardware exchange;
- Prepaid shipping label, materials, and instructions for return;
- Standard coverage window;
- Convenient door-to-door service. Lower-cost alternative to onsite repair.
- Remote problem diagnosis and technical telephone support;
- Hardware exchange;
- Prepaid shipping label, materials, and instructions for return;
- Standard coverage window;
- Convenient door-to-door service. Lower-cost alternative to onsite repair.
Specifications
Features | |
---|---|
Number of years | 3 year(s) |
Next Business Day (NBD) | Yes |
Compatibility | Scanjet 5xxx/N6xxx/Scanjet Professional 3000 |