HP 3 year Active Care Next Business Day Onsite Notebook Hardware Support

3 year Active Care Next Business Day Onsite Notebook Hardware Support

Trade Prices

Distributor Product SKU Stock Updated Price
Westcoast HP 3Y ACTIVE CARE NBD ONS NB HW SUPP U50XLE Register free see stock

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Reasons To Buy

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Description

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Specifications

Features
Remote desktop supportYes
Number of years3 year(s)
Response time9 h
On-site supportYes
Supplier features
Warranty typeS
Warranty coverageIn-warranty
Support typeActive Care
Service methodOnsite and Predictive Support
Response timeNext business day response
Place of serviceRemote and Onsite
Duration3 years
Coverage period36 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic