HP 3 year Active Care Bundled Hardware Support

3 year Active Care Bundled Hardware Support

Trade Prices

Distributor Product SKU Stock Updated Price
Westcoast HP 3Y ACTIVE CARE SERVICE U08SJE Register free see stock

Reasons To Buy

High device uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

Fast response times

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Description

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, and remediation services, HP Active Care keeps employees up and running in the office or on the go. This service must be purchased with a NBD Onsite Support Care Pack to be activated.

Specifications

Supplier features
Warranty typeS
Warranty coverageIn warranty
Support typeActive Care
Service methodPredictive Support
Response timeNext available agent
Place of serviceRemote
Duration3 years
Coverage period36 month(s)
Coverage detailsStandard workdays - 9 hours
Care Pack typeElectronic