DELL Upgrade from 1Y Collect & Return to 4Y Basic Onsite

Upgrade from 1Y Collect & Return to 4Y Basic Onsite

Trade Prices

Distributor Product SKU Stock Updated Price
Exertis IT 1Y Coll&Rtn to 4Y Basic Onsite 10328834 Register free see stock
Exertis IT 1Y Coll&Rtn To 4Y Basic Onsite 10281190
Ingram Micro 1Y COLL RTN TO 4Y BASIC ONSITE 091MA67
Westcoast 1Y COLL&RTN TO 4Y BASIC ONSITE VN5M5_1CR4OS

Related Products

Description

Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. 

*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Specifications

Features
Number of years4 year(s)
Service time (hours x days)8x5
Phone supportYes
CompatibilityVostro 5320 Vostro 16
Web supportYes
TroubleshootingYes
Service typeBasic Onsite
Service includedParts and Labour
Parts replacementYes