Cisco® Unified CallManager Express provides call processing for Cisco IP phones for small office or branch office environments. It enables the large portfolio of Cisco Integrated Services routers to deliver IP telephony features that are commonly used by business users to meet the voice and video communications requirements of the small or medium-sized office. Cisco Unified CallManager Express enables the deployment of a cost-effective, highly reliable communications system using a single Cisco Integrated Services Router using Cisco IOS® Software.

The Cisco Unified Communications system of voice and IP communications products and applications enables organizations to communicate more effectively-helping them to streamline business processes, reach the right resource the first time, and impact the top and bottom line. The Cisco Unified Communications portfolio is a key part of the Cisco Business Communications Solution-an integrated solution for organizations of all sizes which also includes network infrastructure, security, and network management products, wireless connectivity, and a lifecycle services approach, along with flexible deployment and outsourced management options, end-user and partner financing packages, and third-party communications applications.

Customers can now scale IP telephony to a small or medium-sized site with a system that is very simple to deploy, administer, and maintain. Cisco Unified CallManager Express is best suited for customers who are looking for an integrated, reliable, feature-rich telephony system up to 240 users.