Cisco Unified Communications Manager is an enterprise-class IP telephony call-processing system that provides traditional telephony features as well as advanced capabilities, such as mobility, presence, preference, and rich conferencing services. This powerful call processing solution can help:

-Simplify your voice systems by replacing old PBX (private branch exchange) and key systems with unified communications, you can cut costs and dramatically streamline provisioning and maintenance.
-Build productivity with feature-rich unified communications that help workers spend less time chasing people, and more time being productive.
-Enable mobility with software that has embedded unified mobility capabilities so mobile workers can remain productive wherever they are.
-Improve collaboration with a click; start an IM session, initiate a phone call, and establish a videoconferencing call more easily.

Cisco Unified Communications Manager creates a unified workspace that supports a full range of communications features and applications with a solution that is highly:
-Scalable: Each Cisco Unified Communications Manager cluster can support up to 30,000 users.
-Distributable: For scalability, redundancy, and load balancing.
-Available: Support business continuity and improve collaboration with high availability that provides a foundation for multiple levels of server redundancy and survivability.